Our story

We are a specialist health and social care provider dedicated to the provision of high quality care services in peoples own homes. We also provide a range of qualified nursing, mental health and HCA staff into the NHS and other private hospitals and residential establishments. We have over 40 years of experience in managing healthcare and domiciliary care services.

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Our philosophy is to ‘keep it simple’ whilst working efficiently and effectively, to provide a high standard of service to all our care users.

What makes us different

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Community presence

We’re proud to have a local presence in every community we serve. We make sure our services are easy to access, while also creating local jobs and providing top-notch training and support for our team

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Staff training

We invest in quality training to help our staff deliver the best care and grow in their careers. This keeps our team happy, valued, and secure, leading to excellent staff retention and consistent, reliable service for our clients.

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Award-wining service

Primera Healthcare has been awarded platinum status with Health Trust Europe and in its recent inspection was given a ‘Good Rating’ from the Commission for Social Care Inspection, for all aspects of our provision.

We want to help create your tailored care support package today.

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Why families trust us

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Our care experience

Our team has over 40 years of experience in managing healthcare and domiciliary care services.

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Our verified staff

We carry out rigorous fitness and recruitment checks on our staff, including criminal record searches.

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Our tailored service

Our service is tailored and you will always have a named co-ordinator looking after a particular customer.

Our wonderful carers are compassionate, honest, kind, empathetic, hard-working, flexible, and most importantly – passionate about caring. Each of our carers goes through a robust vetting process, is highly trained by our management team, and is directly supported in all aspects of their roles.

We're always looking for carers to join us at Primera, ideally with at least 1 year of experience, but we also welcome those looking to start their career in care.

Our carers

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Our management team

The Primera team has years of experience in recruitment and healthcare.

Many of our team are nurses themselves and the majority of us have worked within recruitment and the local communities for more than a decade. This enables us to understand what works well and the needs of all our customers.

The management team consists of an excellent business mix of qualified nurses, experienced domiciliary care managers, and financial and education experts. This gives us the ability to provide a person centred service that guarantees quality provision whilst ensuring the business develops in a robust manner.

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James Toon

Operations Manager

Head Office

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Shaelene Dewar

Quality Assurance Auditor

Head Office

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Katarzyna Wolska

Finance Administrator

Head Office

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Ashley Adams

Internal Company Trainer

Head Office

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Marilia Araujo

Registered Manager

Birmingham

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Naeema Hassan

Recruitment Consultant

Birmingham

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Natasha Ellahi

Care Co-ordinator

Birmingham

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Salma Shah

Field Care Supervisor

Birmingham

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Prabsharan Jandu

Registered Manager

London Finchley

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Verona Cosco

QA/Field Care Supervisor

London Finchley

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Vili Ivanova

Care Co-ordinator

London Finchley

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Jennifer Carroll

Branch Manager

Northampton

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Victoria Mould

Recruitment Manager

Northampton

…and many more behind the scene, making it all happen.

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If you have any questions, please get in touch with us