Our story

We are a specialist health and social care provider dedicated to the provision of high quality care services in peoples own homes. We also provide a range of qualified nursing, mental health and HCA staff into the NHS and other private hospitals and residential establishments. We have over 40 years of experience in managing healthcare and domiciliary care services.

A caregiver hugging an elderly woman, both smiling, with an orange background.

Our philosophy is to ‘keep it simple’ whilst working efficiently and effectively, to provide a high standard of service to all our care users.

What makes us different

Line drawing of three people holding a large heart-shaped balloon together.

Community presence

We’re proud to have a local presence in every community we serve. We make sure our services are easy to access, while also creating local jobs and providing top-notch training and support for our team

Line drawing icon of a healthcare professional with a stethoscope, flanked by two other figures, all representing medical staff.

Staff training

We invest in quality training to help our staff deliver the best care and grow in their careers. This keeps our team happy, valued, and secure, leading to excellent staff retention and consistent, reliable service for our clients.

Icon of a reward medal with a circular center and two ribbons hanging below.

Award-wining service

Primera Healthcare has been awarded platinum status with Health Trust Europe and in its recent inspection was given a ‘Good Rating’ from the Commission for Social Care Inspection, for all aspects of our provision.

We want to help create your tailored care support package today.

A woman and an elderly woman embrace and smile in a bedroom, sharing a moment of affection.

Why families trust us

An icon featuring three people with three stars above them, symbolizing positive review or rating.

Our care experience

Our team has over 40 years of experience in managing healthcare and domiciliary care services.

Outline icon of a person with a checkmark in a circle next to them.

Our verified staff

We carry out rigorous fitness and recruitment checks on our staff, including criminal record searches.

Icon of two hands with circuit lines connecting their palms, symbolizing digital or technological connection.

Our tailored service

Our service is tailored and you will always have a named co-ordinator looking after a particular customer.

Our wonderful carers are compassionate, honest, kind, empathetic, hard-working, flexible, and most importantly – passionate about caring. Each of our carers goes through a robust vetting process, is highly trained by our management team, and is directly supported in all aspects of their roles.

We're always looking for carers to join us at Primera, ideally with at least 1 year of experience, but we also welcome those looking to start their career in care.

Our carers

Smiling African American woman in light blue medical scrubs.

Our management team

The Primera team has years of experience in recruitment and healthcare.

Many of our team are nurses themselves and the majority of us have worked within recruitment and the local communities for more than a decade. This enables us to understand what works well and the needs of all our customers.

The management team consists of an excellent business mix of qualified nurses, experienced domiciliary care managers, and financial and education experts. This gives us the ability to provide a person centred service that guarantees quality provision whilst ensuring the business develops in a robust manner.

Close-up of a smiling woman with blonde hair and blue eyes, wearing a black and white polka dot top.

Quality Assurance Auditor

Head Office

Shaelene Dewar

A smiling woman with long, wavy brown hair, wearing a black blazer over a white t-shirt with black horizontal stripes, standing against a plain light-colored wall.

Finance Administrator

Head Office

Katarzyna Wolska

A woman with short gray curly hair, wearing glasses, a navy blue shirt, and gold jewelry, sitting at a table in a room with chairs, a computer, and a small safe in the background.

Dayo Olubiyi

Care Co-ordinator

London Finchley

A woman with dark hair wearing a patterned top, posing against a plain light grey background.

Haroon Abukar

Recruitment & Compliance Officer

London Finchley

Close-up of a woman with light skin and dark hair, wearing a black headscarf against a plain white background.

Salma Shah

Field Care Supervisor

Birmingham

A middle-aged woman with shoulder-length brown hair, wearing a black and white patterned blouse, silver jewelry, and a thoughtful expression, standing against a plain gray background.

Verona Cosco

QA/Field Care Supervisor

London Finchley

A woman with striking blue eyes and dark hair taking a selfie in an indoor setting, wearing a white lace top and a heart-shaped pendant necklace.

Vili Ivanova

Care Co-ordinator

London Finchley

…and many more behind the scene, making it all happen.

Adrianna Tevfik

Registered Manager

London Finchley

Marilia Araujo

Registered Manager

Birmingham

Care Co-ordinator

Birmingham

Natasha Ellahi

A young woman and an elderly woman are sitting together on a sofa, holding hands, and smiling warmly at each other in a bright, cozy living room with plants and sunlight in the background.

If you have any questions, please get in touch with us